As a sustainable financial power that has always invested in people, HDY Insurance has always acted with the knowledge that a happy customer means a strong HDY Insurance. Without forgetting environmental awareness, HDY Insurance considers that less paper waste and less energy consumption means a more livable nature.
All periodic maintenance of the vehicles within the lease period shall be carried out by the Lessee in the framework of the manufacturer's instructions in the user manual for the vehicle and in a manner that does not invalidate the manufacturer's warranties, at the authorised services contracted by HDY Fleet for each vehicle. Expenses related to periodic maintenance and repairs, part replacement if necessary and related labour charges shall be covered by HDY Fleet. The Lessee will be able to receive service in return for these maintenance services from contracted services in accordance with the agreements made by HDY Fleet.
The parts that the manufacturer company requires to be changed during the maintenance periods are replaced within the scope of fleet hire maintenance.
If the tyres of the vehicles have been used for the km specified in the fleet leasing contract, the tyres will be replaced, the new tyre costs and the costs related to the tyre replacement will be covered by HDF Fleet. HDY Fleet has no obligation to install winter tyres. However, if an article about winter tyres is added to the contract or an additional protocol is made, snow tyres will also be given.
HUMAN RESOURCES
HDY Insurance considers human resources to be its most valuable corporate asset.
We believe in the principle of ‘happy customers, happy employees and happy suppliers’ and place our employees at the centre of our business approach. HDY Insurance includes individuals with high job knowledge, competence and work ethics in its team and supports their personal and professional development. We strive to create the necessary environment for our team members to demonstrate their knowledge, skills and abilities in the most efficient way possible.
Our values:
Customer Focus: We listen to our customers, understand their needs, strive to exceed their expectations and provide quick solutions.
Teamwork; At HDY Insurance, we work together in harmony and collaboration, drawing strength from one another to achieve our common goal. We value thinking in terms of ‘we’ rather than ‘I.’
Continuous Improvement; We constantly question, research, and invest time in personal development to improve our work every day. We support individual productivity.
Work-Life Balance; At HDY Insurance, maintaining and sustaining work-life balance is of utmost importance to us.
Innovation; By prioritising research and development, we generate ideas, methods, and solutions that add value to our company and our customers.
Results-Oriented Approach: We focus on our goals and achieve the right results with determination and on time. Recruitment Process Job advertisements are posted on career portals, social media, and other sources. Candidates are evaluated based on position requirements, whether they are experienced or being trained. Our interview stages are as follows: competency-based interview, discussions with the relevant department manager, and reference checks. At the end of this process, a job offer is made to the suitable candidate, and on-boarding procedures are initiated after the candidate accepts the offer.